Your Doctors Orthotics Custom Orthotics are fabricated using the highest quality materials. The body or shell generally lasts several years depending on the patient’s weight and activity. If they need to be cleaned, this is best done by gently wiping the top surface with mild soap and water. Avoid immersing your orthotics. If they get wet, remove them from your shoes and let them air dry. If your orthotics need repair or the top cover replaced, please contact our office.

Due to the wide variety of footwear used and activities performed, and for convenience, you may want to have more than one pair of orthotics. Running Orthotics function differently than Dress or Walking Orthotics. If you are interested in a second pair please contact us at 888-353-7483.


Your new orthotics have been custom fabricated to your unique foot using the Foot Impression Kit we sent you and are designed to provide maximum comfort and appropriate bio-mechanical control to address your specific needs. Initially your body will need time to adjust to your new “foot posture”. It is very important that you follow the recommended Orthotics Break-in Period to prevent any unnecessary discomfort or injury. Overuse of your custom orthotics during the break-in period may result in  blisters or foot/arch discomfort, as well as ankle, knee, hip or back pain. If these symptoms occur, reduce or suspend use as described in the break-in instructions. Be sure your shoes are in good condition and not broken down. Shoes that are excessively worn will significantly diminish the effectiveness of the device. It is recommended that new orthotics be inserted in new shoes.


Full Length Designs: Remove any existing shoe inserts from your shoes. Some shoes may also have sock liners that are glued in. These may need to be removed to provide enough space for your new orthotics. If they are too large to fit into your shoes this may cause wrinkling of the top cover. If this occurs, take the sock liners from your shoes and, after lining up the heels, carefully trace the toe box shape and trim your orthotics with scissors. Be careful not to cut too much off. Your orthotics should lie flat on the bottom of the shoe with minimal “rocking”. Place your orthotics in the shoes with the orthotics as far back into the heel cup as possible. When putting on the shoe, be sure the orthotic remains completely at the back of the heel counter. Once in the shoes, your orthotics should feel fairly natural to your feet. They should provide contact over the entire bottom of your feet. It is normal to feel the orthotics slightly more or differently in one foot than in the other for the first few weeks. Orthotics also have unique properties where you will feel different pressure points and may require additional break-in time in these areas, even if you have previously worn orthotics.

Questions? Please call us at 888-353-7483

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